Privacy Policy
At Canada Suspension Specialists Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
• Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Personal Data: Name, phone number, email address, and contact preferences.
- Vehicle Information: Make, model, year, and VIN (Vehicle Identification Number) for service purposes.
- Service History: Records of repairs, diagnostics, and maintenance performed by our team.
• How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate vehicle repairs and suspension services.
- To send administrative information to you, such as service updates or invoice details.
- To respond to your inquiries and offer customer support.
- To send you marketing and promotional communications (you can opt-out at any time).
- To request feedback and contact you about your use of our website.
• Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.
• Contact Us
If you have questions or comments about this notice, you may contact us using the information below:
Canada Suspension Specialists Inc.
1190 Mid-Way Blvd Unit 4
Mississauga, ON L5T 2B9
Phone: +1 905-670-9600